Has your collaborative technology delivered the ROI you expected? If it has not lived up to your expectations, chances are the solution was implemented in a one-dimensional fashion with an emphasis solely on technology. Unfortunately, installing technology alone without crafting an effective adoption strategy has only a 20% chance of becoming used appropriately throughout the organization, and delivering the desired benefit.
The most effective way to ensure the best return on your technology investment is to design the structure of your collaborative efforts and create an implementation strategy that integrates both the technical solution and encourages adoption of the technology. In other words, it includes people, process, and learning as key components of the solution.
A well designed solution rollout strategy considers the impact of a new system on people, process, and the organization as a whole and can make the difference between a failed or substandard program and one that succeeds. Successful adoption of collaborative technology guarantees a greater ROI with increased productivity, time savings, improved quality, and more satisfied employees. Workforce training is a critical component of a successful technology solution.
AKG delivers solutions that include conceptual training that outlines the background, goals, and objectives of collaboration and knowledge sharing as well as teaching the collaborative technology. We offer SharePoint training for both Windows SharePoint Services and SharePoint Portal Services that is designed specifically for end users. Our SharePoint training is available as Open Enrollment courses or customized to your organization.
AKG's suite of training services is focused on knowledge management, collaboration, and change management, and their impact on the information worker and your organization. Our comprehensive system meets your teams' training needs with courses and workshops that correspond to your organization's current collaborative situation and goals. Our customized training solutions include training that is centered on how your organization works and incorporates the look, feel, and taxonomy your employees need to navigate and understand how to truly collaborate effectively. The training includes the components necessary to help you gain a better understanding of the nature of collaboration and human interaction. Integration of people, process, learning, along with technology will provide a solid foundation for a successful adoption of collaboration technology and good return on collaborative IT investments.
